Learner Handbook

The Hader Institute of Education Learner Handbook is your primary guide to understanding your rights and obligations before enrolling. It contains everything you need for a successful start, including enrolment details, support services, policies, and procedures.

Inside the Learner Handbook, you'll find details on:

• Introduction to Hader Institute of Education;
• Our expectation of you;
• Training safety arrangements;
• Equity and diversity support arrangements;
• Privacy arrangements;
• Refund policy;
• Learner access to records;
• Continuous improvement arrangements;
• Online learning and assessment arrangements;
• Assessment arrangements;
• Re-assessment policy;
• Work placement arrangements;
• Language, literacy & numeracy skills;
• Education support services;
• Making complaints & appeals; and
• Recognition of existing skills & knowledge.