Certificate IV in Youth Work Online
Unlock a rewarding career and make a positive impact in your community by enrolling in the CHC40421 Certificate IV in Youth Work Online. Join our online program now and shape a brighter future for yourself and the youth you'll empower!

Who is this course for?
Ready to make a difference to a young person’s life? The Certificate IV in Youth Work online gives you the skills and knowledge to support young people. You’ll graduate from our online course ready to develop and implement programs that address their social, behavioural, health, welfare, developmental and protection needs.
What will your learn?
In this CHC40421 Certificate in Youth Work, you will gain the skills and knowledge to create and lead programs for young individuals within various community-based settings. These programs are specifically designed to cater to the diverse needs of young people, addressing aspects such as social, behavioural, health, welfare, developmental, and protection needs.
Available Online Units
Core Units
CHCCOM002: Use Communication to Build Relationships
This unit covers the skills and knowledge required to use communication to build relationships. It includes identifying opportunities and strategies for building relationships, using effective communication techniques, and maintaining relationships.
This unit is relevant to workers in a range of community, health and human service contexts who work with clients, co-workers and other stakeholders.
This unit is important because it will provide you with the skills and knowledge to use communication to build relationships. It is also important to be able to maintain these relationships.
On successful completion of this unit, you will be able to:
- Identify opportunities and strategies for building relationships
- Use effective communication techniques
- Maintain relationships.
CHCDFV001: Recognise and Respond Appropriately to Domestic and Family Violence
This unit covers the knowledge and skills required to recognise and respond appropriately to domestic and family violence. This includes understanding the dynamics of domestic and family violence, identifying signs of domestic and family violence, and responding safely and effectively to disclosures of domestic and family violence.
Handling domestic and family violence is a complex task. This unit will give you the skills and knowledge to safely and effectively support people experiencing or at risk of domestic and family violence.
At the end of this unit, you will be able to:
- Understand the dynamics of domestic and family violence
- Identify signs of domestic and family violence
- Respond safely and effectively to disclosures of domestic and family violence
- Refer clients who disclose domestic and family violence to appropriate services.
CHCDIV001: Work with Diverse People
This unit describes the skills and knowledge required to work effectively with a range of diverse individuals, families, carers and/or communities.
It applies to workers who interface with diverse people as part of their job role. It includes interacting with people from diverse backgrounds in a range of contexts. It also includes having an awareness of own personal values, attitudes and beliefs and how these may impact working with diverse people.
At the end of this unit, students should be able to:
- Engage diverse individuals, families, carers and/or communities in a way that meets their needs promote their strengths and are culturally safe.
- Communicate with diverse individuals, families, carers and/or communities using methods and language that are appropriate to their needs.
- Promote the inclusion and participation of diverse individuals, families, carers and/or communities.
- Use effective interpersonal skills to support the development of respectful relationships with diverse individuals, families, carers and/or communities.
- Reflect on personal values, attitudes and beliefs and how they may impact working with diverse individuals
It applies to workers across a range of community work and services contexts who take responsibility for their own outputs within an established framework. They work under broad supervision and guidance from others.
CHCDIV002: Promote Aboriginal and/or Torres Strait Islander Cultural Safety
This unit describes the skills and knowledge required to promote Aboriginal and/or Torres Strait Islander cultural safety within own job role.
This unit applies to workers across a broad range of community service contexts who work collaboratively with Aboriginal and/or Torres Strait Islander people. They may work with Aboriginal and/or Torres Strait Islander individuals, families or communities in a direct service capacity or in an indirect service capacity.
Workers at this level maintain cultural safety by ensuring their own attitudes, knowledge, behaviours, and values do not judgementally affect service provision.
They work to ensure that the service environment and delivery are culturally safe for Aboriginal and/or Torres Strait Islander clients. This includes promoting the use of interpreters and other strategies to facilitate communication.
Workers may be required to provide leadership and guidance to others in promoting Aboriginal and/or Torres Strait Islander cultural safety.
This unit applies to workers across a range of community work and services contexts who take responsibility for their own outputs within an established framework. They work under broad supervision and guidance from others.
CHCGRP002: Plan and conduct group activities
This unit describes the skills and knowledge required to plan and conduct group activities in accordance with agreed guidelines.
It applies to workers who facilitate groups, including program and project workers, recreation officers, youth workers, and volunteer coordinators.
At the end of this unit, students should be able to:
1. Plan group activities:
- Access relevant information and resources to plan group activities
- Consult relevant personnel to identify the purpose, structure and content of activities
- Develop activity plans that are consistent with organisational guidelines
- Source resources and materials required to implement activities
2. Conduct group activities
- Facilitate activities in accordance with agreed plans and organisational guidelines
- Respond to individual and group needs during activities
- Monitor participation levels and progress towards objectives
- .Prepare required resources and materials
3. Evaluate group activities
- Review activities against agreed plans and objectives
- Consult participants, relevant personnel and others to obtain feedback on activities
- Identify areas for improvement and suggest options for future activity development
4. Record information about group activities
- Prepare accurate and complete records of activities in accordance with organisational procedures.
This unit applies to individuals working under broad supervision who take responsibility for planning and conducting group activities and evaluating outcomes against pre-determined goals and objectives. They work within organisation guidelines, relevant legislation and regulations, agreed network protocols and industry codes.
CHCLEG001: Work Legally and Ethically
This unit covers the legislation and professional, ethical frameworks governing the mental health industry. Learners will be able to identify and apply appropriate legal and ethical principles in the provision of mental health services.
This unit is important because it ensures that workers in the mental health industry are providing services in a legal and ethical manner. It is crucial that all workers in this industry understand the relevant legislation and professional, ethical frameworks in order to provide safe and effective services to their clients.
At the end of this unit, you will be able to:
- Identify and apply relevant legislation and professional, ethical frameworks in the provision of mental health services
- Understand the implications of non-compliance with legal and ethical requirements
- Access and interpret mental health legislation and professional, ethical frameworks
CHCMHS001: Work with people with mental health issues
This qualification reflects the role of workers who provide services and interventions to young people with mental health issues. Workers at this level have a diploma-level qualification and work independently under broad directions from senior management.
This qualification is designed for people working in youth work and other community contexts who provide direct support to young people with mental health issues.
Upon successful completion of this course, participants will have the skills and knowledge required to:
- Work with young people with mental health issues
- Develop and implement support plans
- Provide crisis intervention
- Liaise with other agencies and professionals
- Promote the recovery model
- Reflect on and improve your own practice.
CHCMHS007: Work Effectively in Trauma Informed Care
This unit will cover the knowledge and skills required to work effectively with people who have experienced trauma. It will provide an understanding of the impact of trauma on people's lives and how to work safely and therapeutically with people who have been affected by trauma.
This unit is relevant to workers in a range of community, health and human service contexts who work directly with clients.
This unit is important because it will provide you with the skills and knowledge to work effectively and safely with clients who have experienced trauma. It will also help you to understand how trauma can impact people's lives and how to work in a way that is supportive and therapeutic.
On successful completion of this unit, you will be able to:
- Understand the impact of trauma on individuals, families and communities
- Identify key principles of working with clients who have experienced trauma
- Work safely and effectively with clients who have experienced trauma
- Use a range of interventions to support clients who have
CHCPRT025: Identify and report children and young people at risk
This unit describes the performance outcomes, skills and knowledge required to identify children and young people who are at risk and report in line with legislative requirements. This work occurs within legislative and policy frameworks and carries a duty of care responsibility.
This unit applies to workers in a range of job roles providing services to children and young people including in community services and health contexts.
CHCYTH013: Engage respectfully with young people
This diploma course is designed for those who want to pursue a career in youth work. It will provide you with the skills and knowledge to effectively engage with young people.
Upon successful completion of this diploma, you will be able to find employment as a youth worker in a variety of settings, including community organisations, government agencies, and schools.
You will learn how to:
- Establish rapport and respectful relationships with young people
- Understand the perspectives of young people
- Communicate effectively with young people
- Build positive relationships
- Provide support and guidance
- Create safe and inclusive environments for young people
CHCYTH014: Work effectively with young people in the youth work context
This diploma course is designed for those who want to pursue a career in youth work. It will provide you with the skills and knowledge to work effectively with young people in the youth sector.
You will learn how to:
- Plan and implement youth work programs
- Develop and maintain relationships with young people
- Promote the rights and interests of young people
- Work effectively in a team
- Facilitate group activities
- Promote and model ethical behaviour
You will also learn how to support young people in their personal and social development as well as their physical, intellectual and emotional wellbeing.
CHCYTH015: Support young people to create opportunities in their lives
This unit covers supporting young people to create opportunities in their lives. It will provide you with the skills and knowledge required to work with young people to identify and explore opportunities and develop action plans to achieve their goals. You will learn how to support young people in setting goals, how to identify and access resources, and how to overcome barriers to achieving their goals.
Supporting young people to create opportunities in their lives is a key role of youth workers. Youth workers can support young people to identify and explore opportunities and to develop and action plans to achieve their goals.
In this unit, you will learn how to:
- Support young people to set goals
- Identify and access resources to support young people’s goal achievement
- Overcome barriers to achieving young people’s goals.
CHCYTH016: Respond to critical situations
This unit covers responding to critical situations. It will provide you with the skills and knowledge required to respond effectively to young people in crisis or who are at risk of harm. You will learn how to assess risk, how to provide support, and how to make referrals to appropriate services.
Responding to critical situations is an important part of youth work. Youth workers need to be able to assess risk, provide support, and make
CHCYTH010: Provide services for young people appropriate to the needs and circumstances
This unit covers providing services for young people appropriate to their needs and circumstances. It will provide you with the skills and knowledge required to identify and assess young people’s needs and develop and deliver services that meet those needs. You will learn how to identify the needs of young people, how to develop services that meet those needs, and how to deliver those services effectively.
Providing services for young people appropriate to the needs and circumstances is a key role of youth workers. Youth workers need to be able to identify and assess young people’s needs and to develop and deliver services that meet those needs.
In this unit, you will learn how to:
- Identify the needs of young people
- Develop services that meet the needs of young people
- Deliver services effectively to young people.
HLTWHS001: Participate in workplace health and safety
This unit covers the skills and knowledge required to participate in workplace health and safety. It includes identifying hazards and risks, applying and monitoring work health and safety policies, procedures and programs, and using communication systems.
This unit applies to all workers. It is relevant to both new and experienced workers.
This unit is important because it will provide you with the skills and knowledge to participate in workplace health and safety and to identify and manage risks in the workplace.
On successful completion of this unit, you will be able to:
- Identify hazards and assess risks in the workplace
- Apply and monitor work health and safety policies, procedures and programs
- Use communication systems to report on workplace health and safety issues
- Participate in workplace health and safety consultations, meetings and briefings.
Elective Units
CHCCDE019: Work within a community development framework
This unit provides an introduction to community development frameworks and models and their use in working with and engaging communities. The focus is on understanding the critical components of community development, including assets-based approaches, community engagement, collective impact, and social change.
Participants will explore different ways to assess and understand community needs and develop strategies for working collaboratively with community stakeholders to achieve positive outcomes.
At the end of this unit, you will be able to:
- Understand community development frameworks and models
- Assess community needs
- Develop strategies for working collaboratively with community stakeholders
- Achieve positive outcomes for the community.
CHCMHS011: Assess and Promote Social, Emotional and Physical Wellbeing Course Details
This unit covers the skills and knowledge required to assess and promote the social, emotional and physical wellbeing of individuals experiencing mental health challenges. It includes understanding the interconnectedness of social, emotional and physical factors in mental health, identifying individual wellbeing needs and implementing strategies to enhance overall wellbeing. Learners will develop the ability to support clients by assessing their needs and promoting approaches that improve mental health outcomes through holistic, person-centred care.
This unit is crucial for workers who support individuals with mental health conditions. It equips workers with the skills to assess not only the emotional and mental aspects of wellbeing but also the social and physical dimensions, promoting an integrated approach to health and recovery. By learning to consider all aspects of an individual's health, workers can help create tailored support plans that contribute to a balanced and sustainable recovery journey.
Upon successful completion of this unit, you will be able to:
- Assess the social, emotional and physical wellbeing of individuals with mental health challenges
- Develop strategies to promote holistic wellbeing, including addressing the emotional, social and physical factors that impact recovery
- Collaborate with individuals to create person-centred wellbeing plans
- Identify and apply interventions that support positive wellbeing outcomes
- Monitor and review wellbeing strategies to ensure ongoing effectiveness and client satisfaction
What career could I have?
There are several careers that the Certificate IV in Youth Work Online could lead to, including:
- Youth worker: Assisting young people who are going through tough times.
- Community development worker: Helping to build and improve upon local communities.
- Youth outreach worker: Going out into the community to engage with at-risk youth.
- Addiction counsellor: Helping those struggling with addiction to overcome their demons.
- Mental health worker: Assisting those with mental health issues.
- Caseworker: Assisting families and individuals in need.
- Support worker: Helping those who need support to get back on their feet.
- Drug and alcohol counsellor: Helping those struggling with addiction to overcome their demons.
- Mental health support worker: Assisting those with mental health issues.
- Child protection worker: Helping to keep children and families safe.
- Youth justice officer: Helping to divert young people away from a life of crime.
- Youth mentor: Helping young people reach their potential.
- Disability support worker: Helping those with disabilities to lead fulfilling lives.
FAQ
- Be at least 18 years of age.
- Be and Australian citizen or permanent resident.
- Have completed their education to a level which is equivalent to an Australian Senior High School Year 12 or has completed an AQF Certificate IV level qualification.
- Have suitable language, literacy and numeracy skills to read and comprehend learning materials and perform tasks related to recording workplace documents including reading and writing detailed reports, case notes, reports and other documents, interpreting workplace policy and procedure and reporting hazards. Learners are required to pass an online LLN assessment test
- Be capable of completing 80 hours of work placement in a suitable health facility.
- Have sound computer skills to navigate simple software to complete the online component of this CHC40421 Certificate in Youth Work and must be able to use intermediate level Word features in order to produce and present word-processed documents/ reports.
- Have access to a laptop and internet to complete this online CHC40421 Certificate in Youth Work.
- Have a valid Working with Children Check (or be prepared to obtain this prior to work placement).
- Have a valid Police Check (or be prepared to obtain this prior to work placement).
- Have the required immunisations, including COVID-19 vaccination, as required to attend the placement facility. Please note, additional immunisations may be required given the Government or placement facility’s health policy changes.
- These entry requirements will be confirmed through information collected on the enrolment form and during the enrolment interview.
Our CHC40421 Certificate in Youth Work offers a flexible blended online delivery model to accommodate your schedule and learning preferences. It includes various interactive components to enhance your learning experience.
You’ll participate in Trainer-led synchronous online Zoom classroom sessions, totalling 3 hours per week during evening hours. Additionally, you’ll have the valuable opportunity for monthly one-on-one mentoring sessions with your trainer via Zoom or phone.
In addition to the interactive sessions, you’ll be required to dedicate 15 hours per week to structured self-paced study. This will allow you to progress at your own pace and gain a comprehensive understanding of the CHC40421 Certificate in Youth Work material.
With our blended online delivery model, you can confidently pursue your educational goals while maintaining flexibility and convenience in your learning journey.
Hader Institute provides support to all learners through the trainer and the Hader Institute of Education Learner Support Officer.
The assessment is conducted using a combination of realistic workplace tasks, projects, knowledge tests, response to case studies and completing practical demonstrations. The following provides a brief explanation of the assessment methods that are to be applied: Written tasks; Case Study; Practical Activities and Demonstrations
* In-person or Virtual Meeting