Mental Health Short Course

This unit describes the skills and knowledge required to work effectively with a range of diverse individuals, families, carers and/or communities.

It applies to workers who interface with diverse people as part of their job role. It includes interacting with people from diverse backgrounds in a range of contexts. It also includes having an awareness of own personal values, attitudes and beliefs and how these may impact working with diverse people.

At the end of this unit, students should be able to:

• Engage diverse individuals, families, carers and/or communities in a way that meets their needs promote their strengths and are culturally safe.
• Communicate with diverse individuals, families, carers and/or communities using methods and language that are appropriate to their needs.
• Promote the inclusion and participation of diverse individuals, families, carers and/or communities.
• Use effective interpersonal skills to support the development of respectful relationships with diverse individuals, families, carers and/or communities.
• Reflect on personal values, attitudes and beliefs and how they may impact working with diverse individuals
  

It applies to workers across a range of community work and services contexts who take responsibility for their own outputs within an established framework. They work under broad supervision and guidance from others.

This unit describes the skills and knowledge required to promote Aboriginal and/or Torres Strait Islander cultural safety within own job role.

This unit applies to workers across a broad range of community service contexts who work collaboratively with Aboriginal and/or Torres Strait Islander people. They may work with Aboriginal and/or Torres Strait Islander individuals, families or communities in a direct service capacity or in an indirect service capacity.

Workers at this level maintain cultural safety by ensuring their own attitudes, knowledge, behaviours, and values do not judgementally affect service provision.

They work to ensure that the service environment and delivery are culturally safe for Aboriginal and/or Torres Strait Islander clients. This includes promoting the use of interpreters and other strategies to facilitate communication.

Workers may be required to provide leadership and guidance to others in promoting Aboriginal and/or Torres Strait Islander cultural safety.

This unit applies to workers across a range of community work and services contexts who take responsibility for their own outputs within an established framework. They work under broad supervision and guidance from others.

This unit covers the skills and knowledge required to use communication to build relationships. It includes identifying opportunities and strategies for building relationships, using effective communication techniques, and maintaining relationships.

This unit is relevant to workers in a range of community, health and human service contexts who work with clients, co-workers and other stakeholders.

This unit is important because it will provide you with the skills and knowledge to use communication to build relationships. It is also important to be able to maintain these relationships.

On successful completion of this unit, you will be able to:

• Identify opportunities and strategies for building relationships
• Use effective communication techniques
• Maintain relationships.

This unit covers the knowledge and skills required to recognise and respond appropriately to domestic and family violence. This includes understanding the dynamics of domestic and family violence, identifying signs of domestic and family violence, and responding safely and effectively to disclosures of domestic and family violence.

Handling domestic and family violence is a complex task. This unit will give you the skills and knowledge to safely and effectively support people experiencing or at risk of domestic and family violence.

At the end of this unit, you will be able to:

• Understand the dynamics of domestic and family violence
• Identify signs of domestic and family violence
• Respond safely and effectively to disclosures of domestic and family violence
• Refer clients who disclose domestic and family violence to appropriate services.

This unit covers the legislation and professional, ethical frameworks governing the mental health industry. Learners will be able to identify and apply appropriate legal and ethical principles in the provision of mental health services.

This unit is important because it ensures that workers in the mental health industry are providing services in a legal and ethical manner. It is crucial that all workers in this industry understand the relevant legislation and professional, ethical frameworks in order to provide safe and effective services to their clients.

At the end of this unit, you will be able to:

• Identify and apply relevant legislation and professional, ethical frameworks in the provision of mental health services
• Understand the implications of non-compliance with legal and ethical requirements
• Access and interpret mental health legislation and professional, ethical frameworks

This qualification reflects the role of workers who provide services and interventions to young people with mental health issues. Workers at this level have a diploma-level qualification and work independently under broad directions from senior management.

This qualification is designed for people working in youth work and other community contexts who provide direct support to young people with mental health issues.

Upon successful completion of this course, participants will have the skills and knowledge required to:

• Work with young people with mental health issues
• Develop and implement support plans
• Provide crisis intervention
• Liaise with other agencies and professionals
• Promote the recovery model
• Reflect on and improve your own practice.

This unit will cover the knowledge and skills required to work effectively with people who have experienced trauma. It will provide an understanding of the impact of trauma on people's lives and how to work safely and therapeutically with people who have been affected by trauma.

This unit is relevant to workers in a range of community, health and human service contexts who work directly with clients.

This unit is important because it will provide you with the skills and knowledge to work effectively and safely with clients who have experienced trauma. It will also help you to understand how trauma can impact people's lives and how to work in a way that is supportive and therapeutic.

On successful completion of this unit, you will be able to:

• Understand the impact of trauma on individuals, families and communities
• Identify key principles of working with clients who have experienced trauma
• Work safely and effectively with clients who have experienced trauma
• Use a range of interventions to support clients who have

The unit reflects the role of workers who are engaged in applying a range of well-developed community service, case management and facilitation skills to work collaboratively with clients and other professionals. They may provide services in a range of community service contexts.

On completion of this unit, workers will have the skills and knowledge required to reflect on their own professional practice, to identify opportunities for improvement and make changes to enhance their effectiveness.

By the end of this unit, students should be able to:

1. Reflect on practice

• Evaluate own performance against relevant standards
• Identify areas of practice that need improvement

2. Seek feedback on practice

• Seek feedback from colleagues, clients and others on areas of practice that need improvement

3. Identify opportunities for improving practice

• Analyse feedback received to identify opportunities for improving practice

4. Implement improvements to practice

• Develop and implement a plan to improve own professional practice

5. Monitor and review changes to practice

• Monitor and review changes to own professional practice against the plan