Certificate IV in Mental Health Online

This unit describes the skills and knowledge required to work effectively with a range of diverse individuals, families, carers and/or communities.

It applies to workers who interface with diverse people as part of their job role. It includes interacting with people from diverse backgrounds in a range of contexts. It also includes having an awareness of own personal values, attitudes and beliefs and how these may impact working with diverse people.

At the end of this unit, students should be able to:

• Engage diverse individuals, families, carers and/or communities in a way that meets their needs promote their strengths and are culturally safe.
• Communicate with diverse individuals, families, carers and/or communities using methods and language that are appropriate to their needs.
• Promote the inclusion and participation of diverse individuals, families, carers and/or communities.
• Use effective interpersonal skills to support the development of respectful relationships with diverse individuals, families, carers and/or communities.
• Reflect on personal values, attitudes and beliefs and how they may impact working with diverse individuals
  

It applies to workers across a range of community work and services contexts who take responsibility for their own outputs within an established framework. They work under broad supervision and guidance from others.

This unit describes the skills and knowledge required to promote Aboriginal and/or Torres Strait Islander cultural safety within own job role.

This unit applies to workers across a broad range of community service contexts who work collaboratively with Aboriginal and/or Torres Strait Islander people. They may work with Aboriginal and/or Torres Strait Islander individuals, families or communities in a direct service capacity or in an indirect service capacity.

Workers at this level maintain cultural safety by ensuring their own attitudes, knowledge, behaviours, and values do not judgementally affect service provision.

They work to ensure that the service environment and delivery are culturally safe for Aboriginal and/or Torres Strait Islander clients. This includes promoting the use of interpreters and other strategies to facilitate communication.

Workers may be required to provide leadership and guidance to others in promoting Aboriginal and/or Torres Strait Islander cultural safety.

This unit applies to workers across a range of community work and services contexts who take responsibility for their own outputs within an established framework. They work under broad supervision and guidance from others.

This unit covers the legislation and professional, ethical frameworks governing the mental health industry. Learners will be able to identify and apply appropriate legal and ethical principles in the provision of mental health services.

This unit is important because it ensures that workers in the mental health industry are providing services in a legal and ethical manner. It is crucial that all workers in this industry understand the relevant legislation and professional, ethical frameworks in order to provide safe and effective services to their clients.

At the end of this unit, you will be able to:

• Identify and apply relevant legislation and professional, ethical frameworks in the provision of mental health services
• Understand the implications of non-compliance with legal and ethical requirements
• Access and interpret mental health legislation and professional, ethical frameworks

This unit covers the skills and knowledge required to establish self-directed recovery relationships with people who experience mental health issues. It will enable students to understand their own role in recovery and how to work collaboratively with individuals to support their journey towards wellness.

This unit is important because it helps people with mental health issues to establish and work towards their own goals for recovery. It teaches students about their role in supporting others on their journey to wellness and gives them the tools they need to collaborate effectively with individuals.

Upon successful completion of this unit, students will be able to:

• Understand their own role in recovery
• Understand the principles of self-directed recovery
• Understand how to work collaboratively with individuals to support their journey towards wellness

This unit covers the principles and practices of providing recovery-oriented mental health services that are person-centred, strengths-based and individualised. Students will develop an understanding of how to work collaboratively with people who experience mental health issues and their families/carers to support their recovery. They will also learn about the range of interventions and supports that are available to help people move towards recovery.

This unit is important because it helps students to understand how to work collaboratively with people who experience mental health issues. It also teaches them about the range of interventions and supports that are available to help people move towards recovery.

At the end of this unit, you will be able to:

• Understand the principles of recovery-oriented mental health services
• Work collaboratively with people who experience mental health issues and their families/carers to support their recovery
• Understand the range of interventions and supports that are available to help people move toward recovery
• Use a person-centred approach when working with people who experience mental health issues
• Use a strengths-based approach when working with people who experience mental health issues

This unit covers how to work collaboratively with the care network and other services. It will help you understand the importance of communication and coordination when providing support to people with mental health issues. You will also learn about the different types of services available and how to connect people with the support they need.

At the end of this unit, you will be able to:

• Understand the importance of communication and coordination when working with people with mental health issues
• Identify different types of services available to support people with mental health issues
• Connect people with the services they need.
• Completion of this unit will contribute to your ability to work as part of a team to provide support to people with mental health issues.

This unit covers the skills and knowledge required to provide services to people with co-existing mental health and alcohol and other drug issues. This may include assessment, case management, triage, referral, and support.

It applies to workers who provide frontline support and direct service delivery in a range of settings.

This unit is important because it provides the skills and knowledge required to support people with complex needs. People with co-existing mental health and alcohol and other drug issues often have difficulty accessing services, and this unit will provide you with the skills to support them.

Completion of this unit will enable you to:

• Provide services to people with co-existing mental health and alcohol and other drugs issues
• Assess the needs of people with co-existing mental health and alcohol and other drugs issues
• Develop a support plan for people with co-existing mental health and alcohol and other drugs issues
• Implement the support plan for people with co-existing mental health and alcohol and other drugs issues
• Monitor and review the support plan for people with co-existing mental health and alcohol and other drug issues.

This unit will cover the knowledge and skills required to work effectively with people who have experienced trauma. It will provide an understanding of the impact of trauma on people's lives and how to work safely and therapeutically with people who have been affected by trauma.

This unit is relevant to workers in a range of community, health and human service contexts who work directly with clients.

This unit is important because it will provide you with the skills and knowledge to work effectively and safely with clients who have experienced trauma. It will also help you to understand how trauma can impact people's lives and how to work in a way that is supportive and therapeutic.

On successful completion of this unit, you will be able to:

• Understand the impact of trauma on individuals, families and communities
• Identify key principles of working with clients who have experienced trauma
• Work safely and effectively with clients who have experienced trauma
• Use a range of interventions to support clients who have

This unit covers the skills and knowledge required to promote self-advocacy with people who experience mental health issues and to facilitate their involvement in planning and decision-making about their mental health and wellbeing.

This unit is relevant to workers in a range of community, health and human service contexts who work directly with clients.

Promoting self-advocacy is an important part of supporting people who experience mental health issues. This unit will provide you with the skills and knowledge to promote self-advocacy and facilitate clients' involvement in planning and decision-making about their mental health and wellbeing.

On successful completion of this unit, you will be able to:

• Promote self-advocacy with clients who experience mental health issues
• Facilitate client involvement in planning and decision-making about their mental health and wellbeing
• Support clients to identify and access services and supports
• Advocate on behalf of clients who experience mental health issues.

This unit covers the skills and knowledge required to assess and promote the social, emotional and physical wellbeing of individuals experiencing mental health challenges. It includes understanding the interconnectedness of social, emotional and physical factors in mental health, identifying individual wellbeing needs and implementing strategies to enhance overall wellbeing. Learners will develop the ability to support clients by assessing their needs and promoting approaches that improve mental health outcomes through holistic, person-centred care.

This unit is crucial for workers who support individuals with mental health conditions. It equips workers with the skills to assess not only the emotional and mental aspects of wellbeing but also the social and physical dimensions, promoting an integrated approach to health and recovery. By learning to consider all aspects of an individual's health, workers can help create tailored support plans that contribute to a balanced and sustainable recovery journey.

Upon successful completion of this unit, you will be able to:

• Assess the social, emotional and physical wellbeing of individuals with mental health challenges
• Develop strategies to promote holistic wellbeing, including addressing the emotional, social and physical factors that impact recovery
• Collaborate with individuals to create person-centred wellbeing plans
• Identify and apply interventions that support positive wellbeing outcomes
• Monitor and review wellbeing strategies to ensure ongoing effectiveness and client satisfaction

This unit covers the skills and knowledge required to participate in workplace health and safety. It includes identifying hazards and risks, applying and monitoring work health and safety policies, procedures and programs, and using communication systems.

This unit applies to all workers. It is relevant to both new and experienced workers.

This unit is important because it will provide you with the skills and knowledge to participate in workplace health and safety and to identify and manage risks in the workplace.

On successful completion of this unit, you will be able to:

• Identify hazards and assess risks in the workplace
• Apply and monitor work health and safety policies, procedures and programs
• Use communication systems to report on workplace health and safety issues
• Participate in workplace health and safety consultations, meetings and briefings.

This unit covers the skills and knowledge required to recognise and respond to crisis situations. It includes identifying signs of crisis, responding appropriately to the level of crisis, and providing support to people in crisis.

This unit is relevant to workers in a range of community, health and human service contexts who work directly with clients.

This unit is important because it will provide you with the skills and knowledge to recognise and respond to crisis situations. It is also important to be able to provide support to people who are in crisis.

On successful completion of this unit, you will be able to:

• Identify signs of crisis
• Respond appropriately to the level of crisis
• Provide support to people in crisis.

This unit covers the skills and knowledge required to use communication to build relationships. It includes identifying opportunities and strategies for building relationships, using effective communication techniques, and maintaining relationships.

This unit is relevant to workers in a range of community, health and human service contexts who work with clients, co-workers and other stakeholders.

This unit is important because it will provide you with the skills and knowledge to use communication to build relationships. It is also important to be able to maintain these relationships.

On successful completion of this unit, you will be able to:

• Identify opportunities and strategies for building relationships
• Use effective communication techniques
• Maintain relationships.

This unit covers the knowledge and skills required to recognise and respond appropriately to domestic and family violence. This includes understanding the dynamics of domestic and family violence, identifying signs of domestic and family violence, and responding safely and effectively to disclosures of domestic and family violence.

Handling domestic and family violence is a complex task. This unit will give you the skills and knowledge to safely and effectively support people experiencing or at risk of domestic and family violence.

At the end of this unit, you will be able to:

• Understand the dynamics of domestic and family violence
• Identify signs of domestic and family violence
• Respond safely and effectively to disclosures of domestic and family violence
• Refer clients who disclose domestic and family violence to appropriate services.

The unit reflects the role of workers who are engaged in applying a range of well-developed community service, case management and facilitation skills to work collaboratively with clients and other professionals. They may provide services in a range of community service contexts.

On completion of this unit, workers will have the skills and knowledge required to reflect on their own professional practice, to identify opportunities for improvement and make changes to enhance their effectiveness.

By the end of this unit, students should be able to:

1. Reflect on practice

• Evaluate own performance against relevant standards
• Identify areas of practice that need improvement

2. Seek feedback on practice

• Seek feedback from colleagues, clients and others on areas of practice that need improvement

3. Identify opportunities for improving practice

• Analyse feedback received to identify opportunities for improving practice

4. Implement improvements to practice

• Develop and implement a plan to improve own professional practice

5. Monitor and review changes to practice

• Monitor and review changes to own professional practice against the plan